Paige Duffey

7 minute read

What do I want to be when I grow up? I started working directly out of high school. I bounced around a bit trying to find the type of job that fit me. I was adamant at the time that I did not want a job sitting at a computer all day. At that age, though, I wasn’t sure what I wanted and didn’t have experience to guide me so I aimed for jobs that I had a talent for.

Chuck Tomasi

1 minute read

One question we get a lot is developers asking for a roadmap to success. My guest this time gives his insight to how you can get thereb& and it may not be the answer you expect. Topics 00:00 Welcome and introduction 07:06 The mythical roadmap 08:34 The fallacy of the golden path 10:47 The fallacy of the befficient learnerb 12:36 The necessity fo failure 16:13 The fallacy of future maximization 17:36 Niches are riches 20:50 The volume of space 27:01 Just Build It 29:00 Recognizing the problem 36:13 Infinitely transferrable 39:01 The legend of Ana Tomboulian 40:16 Words of advice 43:33 Outro Links LinkedIn Twitter Website Email rob@theduke.

Sarah Toulson

6 minute read

Starting out: A career in public service Tech consulting was never the plan. Originally, I went to college with the goal of attending law school and working my way into the realm of state politics. The dream: serve the people of my home state of North Carolina as a U.S. Senator. The work I do now on the Now Platform is somewhat of a second (or third?) career, but has fulfilled my original dream in a way that an elected office never could.

Earl Duque

1 minute read

Check out what the Developer MVPs have been up to, from posting blogs to hosting podcasts and more! The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Here are some of their amazing contributions from the last month: April Highlights So You Wanna Be An Admin, Part 2: Eight Skills Every Entry-Level Admin Must Have (Plus Five Extra-Awesome Bonus Skills) by Maria Gabriela Ochoa Perez Waechter Listen to: Laten We Praten Season 2 Ep 3.

Chuck Tomasi

1 minute read

What do you do when you’ve got an application that only works under human power? It’s got no APIs, yet you still need to automate a process involving this software. Well, we’ve got an answer for you on this episode of Break Point. Topics 00:00 Welcome/introductions 03:15 What is RPA Hub 06:07 Components of RPA Hub 08:33 The ServiceNow instance 11:35 Communications between instance and bots 15:30 Example use cases 19:01 The roadmap 23:31 Contact info 24:04 Outro Links LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Earl Duque

3 minute read

Here’s how to attend CreatorCon: Live and In-Person Learn more about the CreatorCon: Digital Experience Do you build on ServiceNow? Whether you’re just starting, or you’ve been developing with us since the 1880s (shout out to the no-code DeLorean), you need to be at CreatorCon! It’s the event of year - and we’re back live and in-person! CreatorCon: Live and In-Person Register now: May 11 - 12 in New York, NY

Chuck Tomasi

5 minute read

Overview App Engine Studio (AES) is a development tool for creators of varying skill levels. It was introduced with the Quebec release in Q1 of 2021. With a focus on a modern experience and guided approaches to building apps, AES continues to get more features with each release. AES is a store release and it is part of the “App Engine” license, so if you don’t see it, you may know why.

Chuck Tomasi

1 minute read

Want to reduce maintenance time on your instance changes? Data-driven design is the key. Julia Perlis joins me to talk about decision tables and the updates to Decision Builder in the San Diego release. Topics 00:00 Welcome/Introductions 04:22 Decision tables 14:29 Before decision tables existed 16:28 Decision Builder 21:20 Compatibility 23:10 V2 Availability and features 28:29 The roadmap 32:36 Contact info 33:43 Outro Links Academy Session #10: Getting Started with Decision Builder Decision Builder with Julia Perlis - Creator Toolbox Email julia.

Earl Duque

3 minute read

You younguns’ have it lucky, back in my day we had to walk uphill five miles and create our own order guide sequencing work-arounds, in the snow! In order guides, multiple catalog items are ordered in the same request, initiating a request item (RITM) for each catalog item. But for some use-cases, we do not want one request item to begin until another request item is done. Yes, that’s right, with the San Diego release of ServiceNow Order Guide sequencing is easy and fully flexible!

Chuck Tomasi

3 minute read

Step by step instructions for setting up Facebook authentication on a ServiceNow instance. A great use case for this is a government portal to enable single sign-on for citizens who already have a Facebook account. This document is built on San Diego release. Configure Facebook Begin by going to the Facebook Developer Dashboard. Click Create App in the upper right corner.

Select Consumer (1) and click Next (2).